If you have a complaint to log, please send the details to any of the contacts below and the department will be in touch with you and explain the procedure and the matter will be dealt with and
resolved with courtesy and respect and in a timely, professional and efficient manner.
Our services are impartial and free for Clients to use.
We always have a commitment to continuous improvement and we will ensure that compensation, goodwill gesture, or an apology from our side has been made officially.
In the unfortunate event of an unsettled complaint, this would then be passed on to the Ombudsman Services with a reference provided by us.